Returns & Refunds Policy
Customer Service
For any questions or concerns, please contact our customer support team at swediescandy@gmail.com. We are here to help with any inquiries related to your order, our products, or our policies.
Operating Hours
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Our customer support team is available:
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Monday to Friday: 8 AM - 6 PM (GMT+7)
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We are closed on weekends and holidays
Payment Policy
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Accepted Payment Methods:
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Credit/Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Payment Security: We ensure that all payment transactions are secure. Our payment gateway providers comply with the highest standards of security and encryption to protect your personal information.
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Billing Information: Customers are billed at the time of purchase. Please ensure all billing details are accurate to avoid any delays in processing your order.
Privacy Policy
Data Collection: We collect personal information such as name, email address, shipping address, and payment details to process your orders and enhance your shopping experience.
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Data Protection: Your data is stored securely and used solely for order processing and communication purposes. We do not share your information with third parties except where necessary to fulfill your order (e.g., shipping companies).
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Third-party Sharing: We only share your data with third parties that are essential for providing our services, such as payment processors and shipping carriers.
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Customer Rights: You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [Insert Contact Email].
