At Swedies Co., Ltd., we aim to get your favorite Swedish treats to you as quickly and smoothly as possible. Below you’ll find all the details about our shipping process.
Processing Time
• Orders are typically processed within 1-2 business days after payment confirmation.
• During peak seasons or promotions, processing times may be slightly extended, but we’ll always do our best to ship your order as quickly as possible.
Shipping Methods & Delivery Times
We partner with reliable carriers to ensure your order arrives safely. Estimated shipping times:
• Domestic Shipping (Thailand): 1-3 business days
• International Shipping: 7-14 business days (varies by location)
Please note that shipping times are estimates and may be affected by factors beyond our control, such as customs processing or carrier delays.
Shipping Rates
• Shipping costs are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available for orders over 60usd.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your package’s journey.
Customs & Duties (International Orders)
For international shipments, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer.
Lost or Delayed Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers or customs. If your package is significantly delayed or lost, please contact us at swediescandy@gmail.com, and we’ll do our best to assist you.
Wrong Address Policy
Please double-check your shipping address before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or concerns, feel free to reach out to us at swediescandy@gmail.com. Thank you for shopping with us! 😊